Refunds, Returns and Exchange Policy

Please choose carefully as we do not offer refunds or returns if you change your mind or order the wrong item. If you have any questions prior to purchasing, feel free to contact us at hello@lotusyoga.com.au

 

​Damaged Goods

Refunds or exchanges (for an equivalent item) will be offered if the goods are damaged in transit before you receive them. Please contact us immediately with your order number and a photo of the damaged item. We will work with you to resolve the issue as quickly as possible.

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Please note that we do not offer refunds, returns or exchanges for usual wear and tear.

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Our Promise:

We will always endeavour to work with you to help resolve any issues that may arise when purchasing an item.